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Article Data
Article Ref
3151-WGCV-5360
Date Created
Thu, 23rd Oct 2008
Updated By
Kevin
Date Modified
Thu, 9th Jun 2011
 
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   Order Confirmation Email Coming from orders@fortune3.com

Question 

How can I make the order confirmation email come from my company's e-mail address instead of orders@fortune3.com?

Answer 

You can have e-mails be sent from your e-mail address, but that e-mail address must be an e-mail address that is hosted through FORTUNE3. The e-mail address that sends order confirmation e-mails will be the one that you have entered into the FORTUNE3 Wizard's Sales Dept. Email Address field under the "My Company -> Company Information" section, as long as that is an e-mail address that you have created in the Administration Site under "Manage -> My E-mail Accounts". This is also the same e-mail address where your order notifications will be sent to.
 
Therefore, you must have your domain name's DNS pointed to our servers and be using it for your site. The reason for this is because our servers cannot send an e-mail from an e-mail address that is not hosted with us. Once your domain and e-mails are hosted with us, then your orders will automatically be sent out from there, until then, they can only be sent out from orders@fortune3.com.

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