smaller reset larger        English  Portuguese  Spanish  French         

Main Menu



Sub Menu

Article Data
Article Ref
4835-QDGL-5813
Written By
Alexis
Date Created
Fri, 13th Apr 2012
Updated By
Robert
Date Modified
Thu, 3rd May 2012
 
()

   UPS Shipping to Canada

Question 

I have an order going to Canada and it's not showing UPS Standard  / Ground to Canada.

Answer 

If you happen to encounter the same issue, please make sure first you have added in your Fortune3 Wizard the option “UPS Standard to Canada” to your shipping method list (you can accomplish this by navigating inside the Wizard to “My Company -> Shipping Information -> Real-Time Shipping Carriers and Methods", search for the UPS Standard to Canada method on the left column, and click on the “Add >” button);  after you have done this upload your changes with the Wizard and please proceed to log in to your Admin Site using your Fortune3 username and password.

https://www.fortune3.com/en/login.cgi

Navigate in the Admin Site to Orders > View Orders; choose the order you wish to print the label for. Scroll down the page and look for a field called “Change Shipping Method”. After clicking on this field, select the option for UPS Standard which is the same method as UPS Standard to Canada (this is also going to change the Shipping Method inside the “Print Shipping Label(s)” form). 

This should resolve your current issue, if you still having trouble please open a support ticket https://support.fortune3.com/en/deskpro/newticket.php

How Useful Was This Article?      (Rating: 100%    Votes: 2)  

Select a Rating