smaller reset larger        English  Portuguese  Spanish  French         

Main Menu



Sub Menu

Article Data
Article Ref
6469-LZXM-7703
Written By
Alexis
Date Created
Wed, 2nd May 2012
Updated By
Robert
Date Modified
Thu, 3rd May 2012
 
()

   UPS ERROR Confirm the Shippers shipper number...

Question 

Getting an error when I try to print a UPS label. UPS ERROR Confirm the Shippers shipper number cannot be used for the shipment.

Answer 

The error means that there is something wrong with the UPS account number you entered, it could be that it was entered improperly, or that there might be an actual problem with the UPS account, in which case you will need to contact UPS to check if there are any issues with the account, such as billing issues or past due amounts.
You can make sure the information is entered correctly by going to your Admin Site > Settings > Shipping Carriers > UPS Registration. Once there, double check the information provided by UPS to fill out the fields correctly.

If you are having trouble printing Thermal Shipping Labels with UPS please go to this link: https://support.fortune3.com/en/deskpro/kb_article.php?ref=1476-QUDN-8006

How Useful Was This Article?      (Rating: 100%    Votes: 2)  

Select a Rating